KYC: why the broker asks for ID and a selfie

KYC stands for know your customer. It is the obligation to identify who is on the other side of the account, and it exists mainly to make money laundering harder. Every serious financial platform does it.

What is normal to ask for

  • A photo ID.
  • A recent proof of address.
  • A selfie holding the document, to prove it is really you.
  • The source of funds, when the amounts are large.

What is a red flag

Legitimate verification happens inside the platform, in the logged-in area. Outside of that, be suspicious of:

  • A document requested over WhatsApp, Telegram or email.
  • A request for your account password — no broker needs it.
  • A request for remote access to your computer "to help with verification".
  • A fee to "unlock" verification. Verification is never charged for.

The point almost nobody checks

It is worth verifying before you deposit, not after. Many stuck-withdrawal complaints trace back to incomplete verification that only surfaced at withdrawal time. Doing KYC on day one eliminates that entire category of problem.

On Duotide

Since Duotide operates under registration in Saint Vincent and the Grenadines (SVG), the data you submit is subject to that country's data protection legislation, not Brazil's LGPD. It is worth reading the privacy policy before attaching any document.

Frequently asked questions

Is it safe to send my document to the broker?

Identity verification is a standard, mandatory procedure at serious platforms. The risk is not in sending it, but in who you send it to: confirm you are on the official site and that the connection is HTTPS before attaching any document.

They asked for my document over WhatsApp. Is that normal?

No. Legitimate verification happens inside the platform, in the logged-in area. A document request by message is one of the most common patterns used by scammers impersonating a broker.